HELP! What do I do?

You've come to the right place for help on the Sympa list server software. There are different resources available to you if you are having trouble figuring out what to do.

  1. The MBARI I.S. staff has put together a specialized set of Frequently Asked Questions (FAQs) dealing with MBARI's implementation of the Sympa listserver software. You can find those FAQs by clicking here; they will open in a new window for your convenience.
  2. The Sympa software comes with a set of generalized set of FAQs that describe how to use the software. If the MBARI FAQs don't answer your questions, check out the Sympa FAQs but please keep in mind that the way that we have customized the software may affect some of the answers. The Sympa FAQs are divided into an users FAQ and an administrators FAQ.

  3. If you want to get some basic information about mailing lists, Sympa provides a page providing a general introduction to mailing lists;
  4. Sympa also provides a user guide and an administrator guide for the product. Again, please keep in mind that MBARI has customized the software so that some of the information may not be 100% accurate.
  5. Finally, if you still find that you need help, please fill out an I.S. help ticket and we'll be happy to give you a hand.
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